Privacy Policy

Last updated: 25 October 2026

Your privacy matters to us. This policy explains what information Tamilspoint collects when you use our website and apps, why we collect it, who we share it with, and the choices you have.

1. Who we are

Tamilspoint ("Tamilspoint", "we", "us") runs a global directory of Tamil-owned and Tamil-serving businesses. This policy covers the website at tamilspoint.com, the Tamils Point app, and the Tamils Point Business app (together, the "Services"). All three use the same system and the same account.

We are based in Zurich, Switzerland. For any privacy question or request, contact us at info@tamilspoint.com.

2. Information we collect

Information you give us

Account details: your name, email address, phone number and password when you register. Business accounts also give a business name. Passwords are stored only as a one-way hash; we can never see them.
Business listings: everything you add to a listing — business name, descriptions, categories, address and location, map coordinates, phone, WhatsApp, email, website, opening hours, social media links, logo, cover photo and gallery images.
Messages to us: your name, email, phone and message when you use the contact form, and the content of live chat conversations with our team.
Comments: the name and text you submit with a comment on our articles.

Information collected automatically

Technical data: your IP address is recorded with contact form submissions and comments, to help us fight spam and abuse. Our servers also keep standard logs (such as IP address, browser type and the pages requested) for security and troubleshooting.
Listing activity: we count how often each listing is viewed and how often its phone, WhatsApp, website and email buttons are used. These are totals shown to the business; they are not linked to you.

3. How we use your information

To create and run your account, and to sign you in on the website and in the apps.
To publish business listings after our team has reviewed and approved them.
To send service emails, such as password reset codes and updates on your listing (approved, needs changes, suspended). We do not send marketing emails without your consent.
To answer contact form and live chat messages.
To review listings, prevent spam, fraud and misuse, and keep the Services secure.
To understand how the Services are used and improve them.
To meet our legal obligations.

4. What is public

Once a listing is approved, its details are shown publicly on tamilspoint.com and in the Tamils Point app, and may be indexed by search engines. This includes any contact details, address, opening hours and photos you put on the listing. Only add information you are happy for the public to see.

Your account email, account phone number and password are never shown publicly unless you also add them to a listing. Drafts, listings waiting for review, and listings that were not approved or were suspended are not public.

We do not sell your personal information. We share it only:

With service providers who run parts of the Services for us — hosting, database, image storage and delivery (cdn.tamilspoint.com) and email delivery. They may only use it to provide those services.
With the public, for the listing details described above.
When required by law, or to protect the rights, property or safety of Tamilspoint, our users or others.
In a business transfer, such as a merger or acquisition, in which case this policy continues to apply.

6. Cookies and local storage

We use only what is needed to run the Services: a sign-in token stored in your browser (or in your phone's secure storage in the apps) to keep you signed in, a session cookie for our administration portal, and small preferences such as recent searches and saved listings stored on your device.

You can clear these at any time in your browser settings or by signing out. Some features will not work without them.

7. How long we keep it

Account and listing information is kept while your account is open.
Password reset codes expire after 15 minutes and are deleted once used.
Contact messages and chat history are kept as long as needed to deal with your request and keep records.
When you delete your account, your listings are taken offline immediately and your account is then permanently deleted by our team. Some records may be kept longer where the law requires it, or for backups that are deleted on a regular cycle.

8. Security

Data is sent over encrypted connections (HTTPS). Passwords are hashed, sign-in tokens expire, access to the administration portal is limited to authorised staff, and every listing change by a business is checked against the account that owns it. No system is perfectly secure, so please use a strong password that you do not use anywhere else, and tell us straight away at info@tamilspoint.com if you think your account has been misused.

9. Your rights and choices

Depending on where you live, you may have the right to:

access the personal information we hold about you and get a copy of it;
correct information that is wrong or incomplete;
delete your account and personal information;
object to or restrict certain uses of your information;
withdraw consent where we rely on it;
complain to your local data protection authority.

You can update your profile and listings yourself in your account or in the Tamils Point Business app, and you can delete your account from the Account screen of the Business app. For anything else, email info@tamilspoint.com. We may need to confirm your identity before acting on a request, and we will reply within 30 days.

10. International transfers

Tamilspoint serves the Tamil community worldwide, so your information may be stored and processed in countries other than your own, including where our service providers operate. When we transfer information, we take steps to make sure it stays protected as described in this policy.

11. Children

The Services are not intended for children under 16, and we do not knowingly collect their personal information. If you believe a child has given us personal information, contact us and we will delete it.

12. Links to other websites

Listings can link to businesses' own websites, social media and WhatsApp. Those services have their own privacy policies, and we are not responsible for how they handle your information.

13. Changes to this policy

We may update this policy as the Services change. We will post the new version on this page with a new "Last updated" date, and tell registered users by email or in the apps about significant changes.

14. Contact us

Questions, requests or complaints about privacy: info@tamilspoint.com, or write to Tamilspoint, Zurich, Switzerland. You can also use our contact page .